Customer Testimonials

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DealerRater Jan 16, 2018
 

My wife and I wanted to purchase a 2018 Cadillac Escalade ESV so I contacted 5 Cadillac Dealerships on line and waited for replies. One dealerships never replied, some replied but didn't answer my questions, one said they could locate an Escalade in Massachusetts. David Baeza from Scranton Cadillac replied quickly, was very professional and extremely polite throughout the entire buying process. David answered all of our questions and did not pressure us in any way. He had the vehicle we were looking for and put together the best deal without going back and forth. It was truly a pleasure meeting and working with David. We also met with Mr Scranton, and many nice employees at the dealership. We would definitely recommend Scranton Cadillac to anyone looking to purchase a Cadillac! Wonderful experience! David - A+!

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DealerRater Jan 9, 2018
 

The sales staff was very helpful and knowledgeable. Everyone we spoke with was pleasant and was eager to help and answered all our questions. We absolutely loved seeing our new vehicle in the showroom when picking it up. Sparkle city!

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Facebook Jan 4, 2018
 

Went for a certified Cadillac dealer for my Cadillac I had just purchased. Came across Scranton motors which is about 50 minute drive from me in Massachusetts. Decided to take the drive as Cadillac had given me a coupon to use for an oil change at one of there certified dealers. Great looking place with friendly staff. They’ll also honor my Cadillac oil change coupon every time I need an oil change so I will be returning! Thank you

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DealerRater Jan 3, 2018
 

I would definitely recommend purchasing a vehicle here. From the moment you walk in being greeted by the receptionist you feel welcome, the financing was quick and easy.

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DealerRater Jan 2, 2018
 

It was a pleasure for both me and wife purchasing our used SRX. It was because of our experience with the Scranton team of Dave Baeza, Kurt Lytle, Rocky Hernando and Chris Champagne that we didn't look at another dealership. When it comes time to make our next purchase, we will come back to Scranton Motors in Vernon and work with the same team.

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DealerRater Dec 29, 2017
 

I found David Braeza to be very helpful, accommodating and personable. I would have given the dealership 5 stars except that the final price given to me on the phone was less then the final price given to me when I came to buy the car. Also didn’t tell me about the slight dent and scratch on side of the car before I got there.

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DealerRater Dec 29, 2017
 

I called just looking for a 1 ton truck and within the hour, I received multiple calls back from Jimmy with trucks in the inventory that might interest me. I let him know I would be down the next day to look at a couple that interested me. When I arrived, he had them all ready and warmed up for me to test drive. He took the time to introduce my wife and I to other members of the team that we would work with if we decided to purchase. It created a very friendly and relaxed atmosphere. Everyone we worked with was very helpful and went above and beyond to help us through the process. Tyler checked in a few times and when we inquired about a third key he got us one at no additional cost. They also offered to stay open late (past 8 pm) just for us. I can’t say enough about this dealership and the whole team! This is the second truck we have bought from them and I will continue to buy from them and get my trucks serviced by their excellent service department!

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DealerRater Dec 26, 2017
 

Not only are they up front during the sale of your new vehicle, but they’re behind you all the way in servicing my vehicle.

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DealerRater Dec 22, 2017
 

Great Experience with everyone at the dealership. I would highly recommend purchasing your next car there. I have been getting my cars serviced there for years and have always had a great experience.

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